STORY

For over 15 years, I have been solving complex problems in matrix organisations where resources are limited, stakeholders have competing interests, signals are ambiguous and solutions are never obvious.

I sit at the friction point where IT, management, and subject matter experts meet — understanding their distinct languages and translating them into shared momentum.

Across every role I’ve held, the challenge has been the same:
understand what matters, remove what’s in the way.

The context has changed, the underlying work hasn’t.

EXPERTISE

Operations management

Coordinating cross-functional teams, removing operational barriers and redesigning processes in routine and crises. Connecting people, technology & requirements in regulated environments.

Instructional design

People grow with good guidance. I meet them where they stand and take them on practical learning journeys that build confidence, encourage tool adoption and support lasting change.

Data analytics

Insights by making best use of messy data. I use statistical modelling to uncover patterns and hidden factors that improve processes and support better decisions.

THE THIRD PAGE

Change stories behind my CV bullet points.

CORE COMPETENCIES

Change adoption

Helping people embrace new ways of working. Change and operational success depends on clear communication and user-centred implementation.

Systems thinking

Seeing the bigger picture without losing sight of the details. Understanding how people, processes and technology interact to create sustainability.

Communication

Turning complexity into clarity. Making technical concepts understandable and creating a shared understanding across diverse audiences.

Delivery under uncertainty

Keeping momentum when resources are limited. Balancing competing priorities, navigating ambiguity and delivering outcomes with an agile mindset.

Just Culture

Learning through openness and accountability. Fostering environments where feedback and learning from mistakes strengthen people, teams and organisations.

Continuous learning

Curiosity drives improvement. Quickly mastering new domains, technologies and methodologies. Sharing knowledge to strengthen teams and organisations.

Portfolio & tech stack

A selection of private and professional projects.

be curious | ask the right questions
embrace messy data | remain critical | be creative with limited resources

PROFESSIONAL JOURNEY

Academic titles rarely describe what people actually do. Mine included.

But they capture my journey as an operations specialist & coordinator, project manager, stakeholder manager, system(s) adopter, backlog manager, capacity planner, curriculum designer, trainer and people enabler.

  • 2025–now | Career reorientation
    Professional development · volunteer work
  • 2020–2025 | Senior research & teaching assistant (U Zurich)
    COVID crisis management · language data analytics · mentoring & knowledge transfer
  • 2019–2020 | Interim professor (U Leipzig)
    Department & team coordination · teaching innovation
  • 2017–2021 | Collaboratrice scientifique (U Neuchâtel)
    Conference organisation · language data analytics · knowledge transfer
  • 2012–2017 | Wissenschaftliche Mitarbeiterin (FU Berlin)
    Teaching & teamlead assistant · digital learning operations · data analytics
  • 2011–2012 | Production Editor (De Gruyter, Berlin)
    Requirements engineering · 2nd level support · customer training

The posts in Neuchâtel, Leipzig and Zurich overlap – that’s not a typo, but a common occurrence in academia, where people often contribute at multiple institutions simultaneously. It’s not just what taught me to juggle priorities and adapt, but also how I learnt my favourite Swiss word from the realm of labour law, Mutationsverfügung.

EDUCATION

  • PhD · Linguistics (Computational & Data Science)
  • MA · English Language & Literature
  • Economics & Business Administration (foundation)
  • International Studies (non-degree) · Australia

CONTINUING EDUCATION

CAS Agile Business Analysis (SGO Business School, completion 04/2027)

CERTIFICATES

Professional Scrum Master I (PSM I) · Requirements Engineering (CPRE-FL, scheduled 11/2026)

PROFESSIONAL DEVELOPMENT

Short courses in agile principles · change management · operations and risk management · regulatory compliance · team-building and conflict resolution

TECH STACK

  • Learning · Moodle, OLAT, Blackboard, ILIAS – admin, manager and trainer
  • Office · Advanced Office 365+ · Jira/Confluence · SAP SLCM (Student Lifecycle Management), Cloud (OpenCloud, NextCloud)
  • Data analytics · ELT · statistical modelling & machine learning · data viz (transferrable Python/PowerBI/Tableau)
  • Coding · R/SQL · Python · NLP · Github · HTML · CSS · Shell scripting · Markdown

LEGAL NOTICES

This is a private, non-commercial website. My contact options are below.
I am neither a webdev nor an html wizard — but with what I remember about html & css from the pre-Wordpress days,
I know how to effectively persuade AI to help me adjust a lovely and free template. Else, this website is my own work.