STORY

For over 15 years, I have been solving complex problems in matrix organisations where resources are limited, stakeholders have competing interests, signals are ambiguous and solutions are never obvious.

Across every role I’ve held, the challenge has been the same:
understand what matters, remove what’s in the way.

The context has changed, the underlying work hasn’t.

EXPERTISE

Operations management

Coordinating cross-functional teams, redesigning processes and removing operational barriers in routine and crises. Connecting people, technology & requirements in regulated environments.

Instructional design

People grow with good guidance. I meet people where they stand and take them on practical learning journeys that build confidence, encourage adoption and support lasting change.

Data analytics

Insights by making best use of messy data. I use statistical modelling to uncover patterns and hidden factors that improve processes and support better decisions.

THE THIRD PAGE

Change stories behind my CV bullet points.

CORE COMPETENCIES

Change adoption

Helping people embrace new ways of working. Change and operational success depends on clear communication and user-centred implementation.

Systems thinking

Seeing the bigger picture without losing sight of the details. Understanding how people, processes and technology interact to create sustainability.

Communication

Turning complexity into clarity. Making technical concepts understandable and creating a shared understanding across diverse audiences.

Delivery under pressure

Keeping momentum when resources are limited. Balancing competing priorities, navigating uncertainty and delivering outcomes.

Just Culture

Learning through openness and accountability. Fostering environments where feedback and learning from mistakes strengthen people, teams and organisations.

Continuous learning

Curiosity drives improvement. Quickly mastering new domains, technologies and methodologies. Sharing knowledge to strengthen teams and organisations.

Portfolio & tech stack

A selection of private and professional projects.

be curious | be creative with limited resources | ask the right questions
embrace messy data | remain critical | adjust to your audience

PROFESSIONAL JOURNEY

Academic titles rarely describe what people actually do. Mine included.

But they capture my journey as an operations specialist, parallel projects and change manager, system(s) adopter, ITSM & team coordinator, curriculum designer, trainer, data scientist, and people enabler.

  • 2025–Present | Career reorientation
    Professional development · continuous learning · volunteering work
  • 2020–2025 | Senior research & teaching assistant (U Zurich)
    COVID crisis management · digital transformation · research lead · mentoring
  • 2019–2020 | Interim professor (U Leipzig)
    Department coordination · team leadership · teaching innovation
  • 2017–2021 | Collaboratrice scientifique (U Neuchâtel)
    Conference organisation · data team collaboration · knowledge transfer
  • 2012–2017 | Wissenschaftliche Mitarbeiterin (FU Berlin)
    Teaching & teamlead assistant · digital learning operations · process development
  • 2011–2012 | Production Editor (De Gruyter, Berlin)
    Journal platform migration · 2nd level support · customer training

The posts in Neuchâtel, Leipzig and Zurich overlap – that’s not a typo, but a common occurrence in academia, where people often contribute at multiple institutions simultaneously. It’s not just what taught me to juggle priorities and adapt quickly, but also how I learnt my favourite Swiss word from the realm of labour law, Mutationsverfügung.

EDUCATION

  • PhD · Linguistics
  • MA · English Language & Literature
  • Economics & Business Administration (foundation)
  • International Studies (non-degree) · Australia

PROFESSIONAL DEVELOPMENT

Short courses in agile principles · change management · operations management · regulatory compliance · team-building and conflict resolution

TECH STACK

  • Learning · Moodle, OLAT, Blackboard, ILIAS – admin, manager and trainer
  • Office · All standard office suites, SAP campus suites, various cloud systems
  • Data analytics · ELT · R/SQL · modelling & machine learning · data viz PowerBI/Tableau
  • Coding · Github · HTML · CSS · Shell

LEGAL NOTICES

This is a private, non-commercial website. My contact options are below.
I am neither a webdev nor an html wizard — but with what I remember about html & css from the pre-Wordpress days,
I know how to effectively persuade AI to help me adjust a lovely and free template. Else, this website is my own work.